EFEgoFilemanualHome / Manuals / Manufacturer not specified Portable jumpstart power suppliesAdd product
PUBLIC SAFETY RECORD 03547 OF 3,210,000

Manufacturer not specified
Portable jumpstart power supplies

Connect power, complete account and network setup, install updates and create recovery and backup options before regular use.

Consumer product safetyBatteries and ChargersEnglish · United StatesRecall date 2015-04-28

English: Product names, model codes, official notices and manufacturer text remain in the language of the authoritative source. EgoFile interface content is translated.

DATA PROVENANCE

What this page contains

Record type
Official safety notice
Responsible source
CPSC
Verification
Data from an official public register
Source evidence
Identifier: 6376:15123
Last source check
2 August 2026
Indexing policy
Page is eligible for indexing
Important limitation

This record is not a user manual or confirmation of conformity for a specific variant.

Public data with attribution retained
100%profile completeness
PRODUCT WORKSPACE

One product. Everything in one place.

Official CPSC record. Confirm the complete rating-label code before saving a serial number or following variant-specific instructions.

Exact brand and modelProduct categoryMarket and languageNamed sourceOfficial identifier
01Confirm the variant

Compare the complete model, regional suffix and label.

02Save and monitor

Keep warranty, history and safety alerts together.

03Get a safe answer

Use cited guidance or create a private EgoFile case.

Add to My devicesAsk about this product →
01
Quick start

Before first use

  1. Connect the supplied power adapter and peripherals.
  2. Complete region, network, account and privacy settings.
  3. Install firmware, operating-system and driver updates.
02
Daily use

Operate the product correctly

  1. Keep security updates enabled.
  2. Use supported cables, chargers and accessories.
  3. Back up important data to a separate location.
03
Safety

Important precautions

  • Keep ventilation openings clear.
  • Disconnect power before adding internal components.
  • Stop using swollen batteries or damaged adapters.
04
Maintenance

Maintain reliable operation

  • Clean vents and displays with suitable dry tools.
  • Review storage, backups and security status.
  • Check firmware and driver updates periodically.
OFFICIAL SAFETY ACTION

Whistler Recalls Jump&Go Portable Jumpstart and Power Supply Units Due to Fire Hazard

Confirm the complete model, date code and product label before following the corrective measure.

2015-04-28 · 6376:15123

Hazard: The jumpstart's lithium battery can overheat and cause the units to melt, catch fire and ignite nearby items, posing a fire hazard to consumers.

Official measure: Consumers should immediately stop using the recalled unit and contact Whistler for a free replacement, including shipping to return the recalled unit.

Open official safety record ↗
COMMON ISSUES AND SYMPTOMS

What the product may be indicating

These are general diagnostic paths for this product category. Error-code numbers differ between brands, markets and revisions, so EgoFile shows a code only after it is confirmed in the exact official manual.

Source policySafe checks are maintained by EgoFile and linked to the official source record. No third-party manual text is copied.
01RECALL

Product matches a safety notice

High priority

What it means: The model, date code or product description may be subject to an official corrective action.

First safe check: Stop use and compare the complete identifying label with the official notice.

Stop condition: Follow only the official refund, repair, replacement or disposal remedy.

02DAMAGE

Visible damage or deformation

High priority

What it means: Cracks, loose joints, exposed wiring or distorted parts can defeat the intended safety design.

First safe check: Isolate the product and photograph the damage without dismantling it.

Stop condition: Do not reuse until the manufacturer confirms a safe remedy.

03PARTS

Part, guard or fastener is missing

Medium priority

What it means: The product may be incomplete, incorrectly assembled or affected by a component failure.

First safe check: Stop use and compare the assembly with the official parts and safety information.

Stop condition: Use only manufacturer-approved replacement parts and procedures.

04LABEL

Model or date code cannot be confirmed

Medium priority

What it means: A similar-looking product may not be covered by the same instructions or recall.

First safe check: Locate every rating label, serial number and date code before taking action.

Stop condition: Contact the manufacturer or CPSC when identification remains uncertain.

05INCIDENT

Fire, shock, injury or unexpected movement

High priority

What it means: A serious incident or near miss may indicate an immediate product hazard.

First safe check: Move people away, isolate energy only if safe and preserve the product for assessment.

Stop condition: Seek emergency help when needed and report the incident to the manufacturer and authority.

QUICK CHECKS

Three additional checks

Use these checks when no error code is displayed.

Will not power on

Check the outlet, adapter, battery and power reset procedure.

No network

Restart the adapter and router, then update drivers.

System is slow

Check storage space, updates and startup applications.

PUBLIC SAFETY CHECK

Check recalls separately from the manual.

No exact model match was attached automatically. Search the official safety records by brand, shorter model number or UPC.

Search safety notices →
Exact variant check

This page summarizes an official safety record and corrective measure. Confirm the full model, date code and label before taking action.

Open official safety record →
← Safety productsAll records: 3,210,000Open official safety record →